Connect - Managing Private Contacts
Adding Private Contacts
Private Contacts are contact records/profiles added by users (like you!). The Cision Media Research team manages all of our public media records which are available to all of our clients. In contrast, Private Contacts will only be viewable in the account in which they were created. Additionally, the Cision Media Research team will not manage any Private Contacts. In other words, you will be responsible for managing your Private Contacts' information.
To add a Private Contact:
Navigate to the Contacts tab.
Select Lists.
On the left hand side of the screen, select Private Contacts. This will contain a list of all Private Contacts that have been added to your account.
Click on the Create New button on the upper right of the screen and select Private Contact.
Complete the fields in the information form that pops up along the right hand side of the screen. You are required to fill out the fields for first and last name, and at least one piece of contact information. You can fill out any additional relevant information you would like saved.
Once all information is filled out for the new contact, click the Add Contact button.
NOTE: In order to help users avoid adding private influencers that are available in the public database with a much more robust profile, we run database checks at several points during form completion and alert you when we think we may have found the person you are attempting to add. You can access those results through a banner at the top of the form. If you see the person you were attempting to add, you can view that person’s public profile and add that profile to any lists you choose.
Deleting Private Contacts
As easily as you can create a private contact, you can also delete them. This ability is particularly useful if you are integrating your email inbox in Connect. Since the email integration considers any public or private contacts to be influencers, it will automatically pull in all emails related to a given private contact.
In the case that you've added yourself as a private contact and then use the same email address for integration, all of your teammates will be able to see all emails in your personal inbox. If you delete your information from the private contact list before integration, this issue can be avoided.
In the case that your account uses private contacts to send email announcements to colleagues, the email integration will also import all correspondence between the linked inbox and the colleagues that are added as private contacts. To solve this problem, you can add their email addresses to the email blocklist.
To easily delete a private contact, navigate to the private contacts page, find the contact that needs to be removed and click on the ellipses button on the far right of their contact result card. At the bottom of the menu is “Delete Private Contact”. This action will remove the private contact from the Private Contacts page as well as from any lists of which they were a member.
To Delete a Private Contact:
Navigate to theContacts tab.
Select Lists.
On the left hand side of the screen, select Private Contacts. This will contain a list of all Private Contacts that have been added to your account.
Using the dropdown on the upper-right, this can be changed to also sort results in ascending or descending order by:
Relevance: Auto-sort of results based upon your search parameters and filters applied.
Name: Sort contacts and outlets alphabetically by full name. This option will sort contacts by first name full name for outlets.
Article Reach: The expected or actual readership for media outlets/average readership of journalist's articles in last 180 days
Social Reach: The sum of a journalists subscribers and followers across Twitter and Twitch
Engagement Score: A 1-10 score reflecting engagement on the influencer's article and social content
Weekly Activity: The average number of articles and tweets the influencer publishes per week
You can also Search for a specific Private Contact you wish to remove.
Click on the Ellipses button for the contact you wish to remove.
Select Delete Private Contact.
