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Customer Service Management

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Monitoring - Tagged Email Reports
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CisionOne Social - Image and Video Dimensions
CisionOne Social - Listen
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CSL - Alerts
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CSL - Cision Social Listening Powered by Brandwatch
CSL - Create, View, Rename or Delete Tags
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CSL - Mention Classifications and Widgets Glossary
CSL - Metrics Glossary and Chart Descriptions
CSL - Reports
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CSL - Using the Dashboard to Compare Saved Searches
CSL - View, Edit or Delete a Saved Search
Read More: Additional Licensing Costs May be Incurred
CisionOne - Success Centers
Google Analytics - Integration Instructions
Monitoring - Launchpad
CisionOne Helpsite - Design Space
CisionOne - Cision Communications Cloud - Features Comparison
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CisionOne Helpsite - Design Space

Updated Dec 11, 2024

CisionOne Helpsite - Design Space

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Brand Profiles
CisionOne - DKIM
CisionOne - API
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Enabling Two-Factor Authentication
Google Analytics: Integration Instructions
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I'd like to manage User Permissions within my team
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Activities
Building a Media Release
Creating Activities
Launchpad
Lists
Media Contact Profile Overview
Pitches
Private Contacts
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Analyze
Engage Calendar
Filters
Generating Social Stream Reports
How to Enable Live Notifications
Listen
Sentiment Overriding
Image and Video Dimensions

Alerts
Boolean Guide
Cision Social Listening Powered By Brandwatch
Create, View, Rename or Delete Tags
Data Sources Available
Editing The Word Cloud
Filtering Saved Search Results
Mention Classifications and Widgets Glossary
Reports
Search with Cision Social Listening
Using the Dashboard to Compare Saved Searches
View, Edit or Delete a Saved Search

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